Concierge medicine is a membership-based model of care whereby a patient pays an annual fee to be a member of the practice. By limiting the total number of patients and extended office visits, this model allows the concierge team to know the patient extremely well.
Yes, the full annual membership fee is due when you sign a membership agreement with
St. Elizabeth Physicians Concierge Complete. In many instances, if our team can save you one emergency visit due to our 24/7 access, the fee will have already paid for itself.
The annual enrollment fee will remain completely separate from your insurance and cannot be applied to your insurance deductible. Flexible Spending and Health Savings Accounts only cover costs directly related to a qualified medical service that has been provided and cannot be used as payment of the annual fee.
Yes. Concierge Complete practice does not take the place of general health insurance coverage.
Yes. Your membership is a “value-added-service” fee and so you must still pay your copay, deductible and any other charges that your insurance does not cover. Patients are responsible for any fees associated with lab work, radiology or any other procedures performed at an outside facility.
Calls to the concierge office will be promptly answered by a member of the concierge team, Monday – Friday, 8 a.m. to 5 p.m. To reach our providers after hours, simply call the office and follow the voice prompts to speak with the physician on call.
Our personal navigators will coordinate the scheduling of any appointments and/or screenings.
No, your concierge physician will serve as your primary care provider.