Susan Oakley, MD
Female Pelvic Medicine and Reconstructive Surgery
610 Medical Village Drive
Edgewood, KY 41017-3416
1640 Flossie Drive
Greendale, IN 47025-8424
I can not express how much I appreciated Dr. Oakley's concern for my problems, how well she explained what needed to be done, and what medication(s) would be used once the test results were back! She is truly a genuine caring physician-not something you see very often anymore. I'm so glad I waited to see her.
Dr. Oakley was by far one of the best Doctors I've ever had. She makes you feel so comfortable and at ease, heard and understood. She is truly an amazing provider. I wish there were more like her.
Very good dr. to the point but yet down to earth. Talks so you can understand her.
Very caring and personable
This was the best appointment that I have ever experienced! Dr Oakley listened to my concerns and heard me. I didn't feel dismissed, in fact, I felt validated and taken seriously.
Good
Dr. Oakley was very nice and explained everything very well. I really liked her.
Excellent!
Dr. Oakley and staff in her office are wonderful!
Very much appreciate *Dr. Oakley's sincere yet straight shooting approach. Very personable!
Great experience
A very good experience. I was made to feel very comfortable with all involved as this was a very personal experience.
I appreciated her positive and light hearted approach to discussing care options. It eliminated the awkwardness of more sensitive issues.
Love Dr Oakley and all the girls in the office are so nice
Dr Oakley is professional and delightful to inter act with.
Dr. Oakley listened to me and talked to me for quite a while. She made me very comfortable. She is highly knowledgeable, and explained everything perfectly
Dr. Oakley is the best. Appreciate how she answers my questions in detail.
All professional All good
Good experience
*Dr. Oakley was very thorough in her explanation of what she would be doing and made me feel very comfortable to ask questions.
I love that the Dr took the time to sit and actually listen to what I needed and what was going on with me.
I've never been to a Dr's. Office where EVERYONE smiled like this office.
The doctor was friendly, but I felt like I was in the middle of her stand-up comedy routine. Everything was a joke, and when I asked questions, her joking manner made me feel as though my questions were stupid. I understand a few jokes may help break the ice, and help a patient relax, but at some point the jokes need to stop. I didn't leave with a clear understanding of my condition. Yes, she said I had a prolapse, but I wanted more details. She did ask if I had further questions, but I was so rattled and uncomfortable I couldn't bring myself to ask anything. It felt as though I was speaking to someone at a bar instead of a doctor's office.
Again. 1st time w Dr Oakley. Very imressed with her manner. Her concern was obvious. Refreshing and reassuring.
Dr Oakley is a kind and compassionate doctor. She made me feel at ease. Took time to answer my questions and gave me a lot of information. I loved her.
Dr Oakley listened and made me feel at ease. She explained things in detail loved how she spells everything out on the board for my understanding.
Very very good experience!
I had a great visit I felt real comfortable all my questions was answered
Nothing good. She liked being in charge wanted to answer no questions. No compassion patience understanding. Did not ask about any questions
Great experience. Would recommend this department.
*Dr. Oakley was very kind. Answered and gave me a lot of information about cause of problems and ways to help resolve them. Was very hopeful when I left.
Very informative & upbeat!
This was the first time I met this doctor and I was very happy with her!! I have had such bad experiences with previoius doctors, but Dr. Oakley was amazing!!
*Doctor Oakley is amazing! So friendly and easy to talk to.
She was very honest, caring and explained everything well.
Probably the be.st at explaining what was going to happen very efficient made me feel comfortable
They were all absolutely amazing :)
InformativeProfessional
Dr Oakley was very pleasant and full of energy. She put me at ease right away. Not to mention her head band with turkey legs on it. She was thorough with her discussion of what my symptoms are and the best way to fix my issues.
*Dr. Oakley is by far the best physician I've ever met. I have been a nurse for 27 years and have never met a doctor with such genuine care & compassion for their patients as *Dr. Oakley. Not only that, b/c she has a way of making you feel comfortable and confident in not so comfortable situations and she makes you laugh!
Dr. Oakley made me feel comfortable. She was very easy to talk to.
This was, hands down, the most pleasant experience I have EVER encountered when dealing with a doctor visit! Would highly recommend Dr. Oakley and her staff!
Everyone was very friendly & professional.I am looking forward to my procedure & amConfident that it will go well.
Outstanding care!
Dr. Oakley was amazing!!So positive and cheerful, making an awkward visit much more relaxing. I appreciated the time she spent with me!
She was flippant & somewhat rude as soon as I mentioned not wanting surgery.
Great doctor. I was very nervous but she made me feel so relaxed.
Dr. Oakley was amazing! One of the best doctors visit I have had in a long time. She really made me feel understood and took a lot of time to explain to me what was going on and how she could help! I loved her Willingness to get personal, share some of her own life and the intakes of her daughter with me and the way she took the time to listen to some of my background and things about my family, as well.
Without a doubt, I would always recommend *Dr. Oakley and her practice.
Impressionable first visit. Advice/treatment improved symptoms.
Every aspect of visit with Dr. Oakley was SUPER. I am confident of the information I received and I look forward to completion of treatment.
*Dr. Oakley was super friendly and eased any concerns & fears I had about my situation I absolutely loved her & have been telling my friends about her.
Dr. Oakley is a true asset to St. E. She enlightened me to problems with my treatment by other physicians. She explained what should be done to ease symptoms and give me hope. Very engaging and friendly. One of the best physicians I have ever met.
Dr. Oakley is top notch. She spent a great deal of time discussing my condition and the options that were available to correct it. She is very easy to talk to and clearly makes it a priority to put her patients at ease.
Dr. Oakley listened intently about my situation. Not only did she discuss proposed treatment, she gave hand outs, to which I could refer, when I got home.
Oh my gosh, *Susan wrote the explanation of my condition on a white board and educated me. She then created a game plan just as a coach would work with his or her team of athletes.
Dr Oakley informed me very clearly what my problem was
Dr. Oakley was amazing. She took her time and explained everything to me. She made me feel at ease and very comfortable with her. I would most definitely recommend her to others
I felt anything I thought or said about what I thought about my problem was all wrong that my opinions were dismissed, not crazy about the intimidating demeanor, with that being said I know she is a great doctor & will trust her with my care.
Ver much lik Dr. Oakley and was impressed with the time she took to get to know me as a person, introduce herself as a person and explain things. Within ONE day if visiting her my incontinence had markedly improved . Wow!
First visit. Did not feel rushed in any way which I appreciated.
Dr. took excellent care of me!
She was very caring and informative.
*Dr. Oakley was absolutely amazing! She put my mind at ease, gave hope and is an example of how all providers should be with their patients.
Dr. Oakley wouldn't let me talk about my problem or concerns. She kept cutting me off. I left there very upset.
Excellent Physician
A remarkably great experience. First visit and felt like Dr. Oakley listened and was invested in the care of my mother
Dr. Oakley was very good about getting my problem across to me.
My grandma felt that she was rushed into making decisions on the next steps.
I appreciate Dr. Oakley's knowledge, expertise, communication style, sense of humor...and role modeling (professional, wife, mom, manager teaching assistant how to insert catheter, etc.)
Immediately felt comfortable and informed
The Patient Satisfaction Rating is an average of all responses to physician-related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Comments are also gathered and displayed in their entirety from the Press Ganey Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and do not necessarily reflect the views of St. Elizabeth Healthcare or St. Elizabeth Physicians. For more information, please visit stelizabethphysicians.com/reviews.
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