Medical Services Urgent Care Get prompt non-emergency care without an appointment. See how Urgent Care and Express Care keep you moving. Find a Location Find a Provider St. Elizabeth Physicians Convenient Care Services consist of two types of neighborhood walk-in care clinics: Express Care and Urgent Care. With convenient evening and weekend hours, patients will receive prompt medical attention without an appointment. Our providers are connected to and offer the expertise of the entire St. Elizabeth Healthcare system, including the Mayo Clinic Care Network. Our doctors and nurse practitioners have immediate access to your St. Elizabeth electronic medical records. Plus, your St. Elizabeth MyChart account updates any time, any where. Our Convenient Care Services handle a variety of conditions that need treatment right away but are NOT a medical emergency. If you have a severe or life-threatening medical problem, please call 9-1-1 or go to the closest Emergency Department. What Service Should I Use? Express Care Urgent Care WHO CAN BE TREATED Anyone over 2 years old Anyone TREATS PREGNANT WOMEN NO YES APPOINTMENT NEEDED NO NO WALK-IN CARE YES YES HOURS HIGHLAND HEIGHTS REGULAR BUSINESS HOURS: Monday – Friday 10 a.m. to 8 p.m. Saturday & Sunday 9 a.m. to 7 p.m. CRITTENDEN FLORENCE NEWPORT/FT. THOMAS REGULAR BUSINESS HOURS: Monday – Friday 10 a.m. to 8 p.m. Saturday & Sunday 9 a.m. to 7 p.m. COVINGTON REGULAR BUSINESS HOURS: Monday – Friday 10 a.m. to 8 p.m. Saturday & Sunday 9 a.m. to 7 p.m. OPEN EVERY DAY YES YES HEALTHCARE PROVIDERS Board Certified Nurse Practitioners Physicians Nurse Practitioners EMERGENCY TREATMENT NO NO SEVERE, LIFE-THREATENING SYMPTOMS NO NO SUDDEN/UNEXPECTED SYMPTOMS NO NO EXCESSIVE BLEEDING/ EXTREME PAIN NO NO ILLNESSES/INFECTIONS/INFESTATIONS: Abdominal Pain NO YES Abscesses/Cellulitis YES (excluding abscesses requiring drainage) YES Allergic Reaction NO YES Asthma/Wheezing NO YES Bladder Infection/UTI YES YES Cold/Flu YES YES Cough/Bronchitis YES YES Ear Infection YES YES Fever YES YES Diarrhea / Nausea YES YES Hernia NO YES Insect Bite YES YES Laryngitis YES YES Migraine NO YES Mononucleosis YES YES Pink Eye YES YES Rash/Poison Ivy YES YES Seasonal Allergy YES YES Sexually Transmitted Infection NO YES Sinus Infection YES YES Skin Infection/ Impetigo/Ringworm YES (excluding abscesses requiring drainage) YES Strep/Sore Throat YES YES Upper Respiratory Infection YES YES Viral Infection YES YES Lice/Scabies YES YES INJURIES: Cut/Laceration NO YES Foreign Body NO YES Eye Injury NO Minor injuries only Fracture NO Minor injuries only Head Injury NO Minor injuries only Scrape/Bruise NO YES Sprain/Strain NO YES PROCEDURES: Abscess Drainage/Incision NO YES Medication Injection YES Non-Controlled only Splinting NO YES Stitches/Laceration Repair NO YES VACCINES: PPD/TB Skin Test & Reading Anyone over 12 years old Anyone over 12 years old Flu We are unable to provide flu vaccinations to anyone 18 and under with Medicaid We are unable to provide flu vaccinations to anyone 18 and under with Medicaid PHYSICALS: Camp/Sports $39 (not billed through insurance) $39 (not billed through insurance) Dept. of Transportation (DOT) NO NO Work NO NO ON-SITE TESTING: Flu Test (Rapid) YES YES Lab Services NO YES Pregnancy Test (Urine) YES YES Strep Test (Rapid) YES YES Urinalysis YES YES X-RAYs NO YES Cultures (Strep/Urine/ Wound) YES YES INSURANCES Most major commercial insurance plans, Medicare and Medicaid. Patients with Passport must have a referral from his/her primary care provider if needing to be seen before 4 p.m. Monday - Friday. (Please check with your insurance provider for coverage/eligibility) Most major commercial insurance plans, Medicare and Medicaid. Patients with Passport must have a referral from his/her primary care provider if needing to be seen before 4 p.m. Monday - Friday. (Please check with your insurance provider for coverage/eligibility) PAYMENT Billed as an Office visit (Average visit $120 self-pay) Co-Pay, Co-Insurance & Deductibles apply Billed as Urgent Care visit Co-Pay, Co-Insurance & Deductibles apply St. Elizabeth Physicians Express Care, St. Elizabeth Physicians Urgent Care and all of its affiliate healthcare providers operate in accordance with all the applicable state and federal laws and medical standards.