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Family Nurse Practitioner
2300 Chamber Center Drive
Ft. Mitchell, KY 41017
8726 US Highway 42
Florence, KY 41042-8550
405 Violet Road
Crittenden, KY 41030-8956
1400 Grand Avenue
Newport, KY 41071-2570
like her A lot very happy
*Shelby is great. Always very friendly.
I have recommended Shelby Thornton to my family to my friends. I have referred her to people at my church. I have never had someone with such intelligence to make sure I feel cared about and to make sure I understand. The time she spends with me making sure I am ok, is what my friends and family are looking for in their physician. I have said to my friends and family... if I ever am going to receive bad health news, I want it from Shelby Thornton. she is amazing with her compassion and ability to make you feel at peace.
Shelby is outstanding! She spent a long time with me discussing a new medical condition I have and answered every question I had. I am beyond grateful!
I always feel well taken care of with Shelby Thornton.
Shelby Thornton is always attentive and explains everything that I need to know about the issues or concerns that I have about my health.
Dr. Shelby is amazing. She is compassionate and takes the time to listen and help. My entire family goes to her because we wouldn't want to see anyone else!
wonderful; very comfortable; not intimidating
Shelby always takes time to answer all questions I have
The provider seemed distracted, possibly overworked/stretched thin.
KUDOS! TO SHELBY THORNTON...ALWAYS COMPASSIONITE, CARING AND GETS TO THE POINT....KEEPS FISHING UNTIL SHE SEES WHAT THE PATIENT NEEDS!....IF TESTS NEEDS ORDEREDALWAYS ON BOARD!....SHE IS SUCH A CARING DOC TO HAVE ON BOARD AND IM VERY GRATEFUL!......THANK YOU
Very happy with her.
she is awesome, she listens , she cares. The med assistant absolutely a gem of a person . I still have a medical problem but I believe it will be handled correctly. Thank you so much
Shelby Thorton has always been extremely knowledgeable; takes the time to see how you are feeling; and has always been very accommodating. I feel extremely comfortable when I see her.
I was a patient of Dr. Sharma. The office assigned me Shelby Thornton. She was nice, but rushed. As a new patient, I would have thought there would have been more conversation about my history -at least in the initial visit.
Shelby Thornton and her nurse are always top-notch. I really appreciate the personal care they provide for me.
I will not go to her again.
Shelby Thornton treated me with utter dismissal of my issues and I felt throughout the visit as if I was hindrance and an obstacle in her ?busy? schedule.
She is very one sided, doesn't listen and wants to change how your previous doctor cared for you. Worse appointment I've ever had and I am still upset as to how she treated me, not sure if I'll ever go back.
She really didn't seem to care about me at all. She seemed rushed and didn't really care how sick I was. She didn't talk to me, she talked to my daughter and niece.
This was the first time I felt that my appointment was rushed. I was told there was new patients and they may take more time. I do understand that however, I feel I deserve an interaction that is not rushed.
I don't feel the provider was very friendly. I will probably be looking for a new dr.
The doctor was in the room for maybe 1 min. I was describing issues I was having and she didn't even look at me. She stood over the computer to put my info in and then left the room. I left the office so mad that I was going to switch doctors offices! Terrible feeling and experience!!
I am so thankful that my dr. office has the ability to see me at the last minute when I need to see a physician quickly due to an illness.
Everyone is always very friendly and genuinely cares about my health. most of my family members come here for their PCP needs and we've always been happy with the care we receive. you guys do a great job! keep being awesome!
love, love Shelby !!
my appointment was 10:00. did not get called back til 10:45. should not have to wait that long.
My husband & I are very pleased with and experience and care we've received.
I didn't have any delays, prompt service and all questions were answered to my satisfaction.
Very nice & informative.
love this APRN, and this office!
Shelby was wonderful!
Very good. First visit and it was a pre surgery physical.
*Shelby Thornton always takes time to listen to my concerns. I respect her opinions.
Very long wait, ~40 minutes, from the time the MA left room until the Nurse Practitioner came into room. Having severe pain, numbness and tingling in arm causing me to me unable to use it at all (reason for my visit) and EMG was ordered. The soonest opening for the EMG to be performed through a St. Elizabeth provider is more than a month away. This is unacceptable for me and I will need to schedule with a provider outside of St. Elizabeth to have this performed sooner.
kudos! to Dr Shelby...very caring, compassionate and always getting to the bottom of things, ALWAYS!
this is the worst provider I have seen. She was rude, discourteous and disregarding. I am on day 5 waiting a call back about a refill on a prescription. I will NEVER recommend her or see her again. She has been a nightmare of a doctor.
I made an 8am appointment (and arrived at 7:55), but Shelby didn't come in to my room until after 8:40. I was disappointed at the wait time.
it just seemed like she was trying to rush out of the room. I had a question about some related issues and I had to rush to answer or else she would have been out of the room. She answered my question very quickly and with no explanation then left. I have reoccurring issues that I thought would need to be addressed more fully and it seemed like she gave the answer that would make her spend less time on it.
The wait time was over an hour. I didn't feel like she listened to my issues and wanted to just push me pills instead of figuring out exactly what the problem was. she rushed my appointment because she was behind schedule. I went back and still she never tried to help address a solution to my problem.
Went to the medical office for a specific need. Came out of the office with unanswered questions, did not feel like I got anywhere with my needs. I was just referred to someone else because \"they could not help me.\" I will not be coming back to St. Elizabeth Physicians as I did not feel like any of the providers I have seen in the last year have cared for my health.
Had to wait over 45 mins to see doctor, I went twice to see if the doctor was coming in. She said that it took her longer because the appointments before me were new patients. Then they shouldn't make appointments that close and give her enough time for new patients.
View insurance plans St. Elizabeth Healthcare and St. Elizabeth Physicians participate in as of January 1, 2020.
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